State Health Insurance Assistance Program (SHIP)

Jewish Family Service of MetroWest New Jersey and SHIP (State Health Insurance Assistance Program) of Essex County are providing free help to New Jersey Medicare beneficiaries during this year’s annual open enrollment, which runs from October 15 to December 7.

Medicare beneficiaries frequently have questions about benefits, claims, and supplement policies such as Medigap and Medicare Advantage plans. The State Health Insurance Assistance Program (SHIP) provides free help to Essex County Medicare beneficiaries who have problems with, or questions about their health insurance.

Volunteer counselors, trained in areas of health insurance coverage and benefits that affect Medicare beneficiaries, provide information and assistance for dealing with claims and in evaluating health insurance options. Counselors also help low-income Medicare beneficiaries apply for Extra Help, prescription assistance, and Low-Income Subsidy programs.

Volunteer counselors do not provide legal advice, sell, recommend, or endorse any specific insurance product, agent, insurance company, or plan. They provide information and assistance so that Medicare beneficiaries can make their own decisions.

SHIP counselors are now available for in-person counseling sessions at the Senior/Community Center, 204 Hillside Ave. To set up an appointment at the community center, call 973-535-7925, option 0, Monday through Friday, 8:30 4:30 p.m.

To speak with a Medicare Counselor, contact our Helpline at (973) 637-1717 or email

For additional information, visit the New Jersey SHIP Website or call 1-800-792-8820.