Pool ID Card & Photo Procedures

New Members

New Members can visit SYLS office (M - F, 8:30 am - 4:30 pm) to have photos taken for ID cards. Photo ID cards are required for all registered members ages 3+ by the end of the current calendar year.

To upload photos, go to Community Pass, log in to your family account, click My Account, Update Account Information, select Edit and scroll down to upload passport size, up close face portrait of family member.

• Photos may be uploaded during the registration process for each family member. (passport size, up close face portrait)
• Photos of all registered members can be available on a mobile device.
• Proof of residency (ex. driver’s license, government issued ID card, utility bill, etc.) will be required prior to activating photo ID cards. 

Returning Members

• Do not discard photo ID cards. All ID barcodes are reactivated once registered for the current season.
• If you have lost or discarded your photo ID card, a replacement card will be issued to you for a $10 fee.

Just keep your card safe over the winter and when you renew your membership, we’ll reactivate the card for the upcoming pool season. Members from last season will continue using the digital cards this year.

New Photos

All children turning 3, 7, 11, and 16 of current calendar year will need to have new photos taken for the current season. 

Update an individual's photo on file, go to Community Pass, log in to your family account, click My Account, Update Account Information, select Edit and scroll down to upload passport size, up close face portrait.

Replacement Cards

In the event a card is lost or misplaced a $10 replacement fee will be charged for each card.

Admittance

No one will be permitted into the pools without a card. The digital cards use bar code scan technology at the entry areas of each pool to allow you and your family access to a summer of wet and wild fun!