South Livingston Ave.
Livingston, NJ 07039-3994
Phone (973) 992-5000
Fax (973) 535-7967
CONSUMER AFFAIRS OFFICE
Township of Livingston
DIRECTOR: WALTER D. LeVINE
Director’s Office: (973) 377-3313
AVOIDING UNWANTED TELEPHONE CALLS
posted November 12, 2007
Notwithstanding one’s entry on the Federal and State Do
Not Call Registries, many people still receive those annoying,
unsolicited, telemarketing calls. The FTC gets over 3,000,000
complaints a year!
There are several things one can do to reduce the incidents
of these calls:
- Register your home, cell and business numbers with the Federal
Trade Commission, and be sure to re-register these numbers
that were originally registered more than 5 years ago. You
can call 1-888-382-1222 or go to www.donotcall.gov
- Check your caller ID, as telemarketers are required to display
their numbers and, if available, the company soliciting you.
Be wary if the number is marked “private” or “unknown”,
or if the marketer refuses to provide a call-back number.
- Cell phones may also be registered and it is myth that telemarketers
may soon be able to call them without restriction.
- While facsimile numbers are not yet protected, I have added
mine to my registry. Facsimile telemarketers are required to
provide a number to call to kill future solicitations. I still
get facsimile solicitations, even though I have called!
- One can register any number of phone numbers, but they only
allow 3 at a time. Just make multiple registrations.
- When you register or re-register, you will be asked for an
e-mail address, so your registration can be confirmed. Shortly
after registering, you will receive an e-mail confirmation
with a link to confirm the registration. You must respond within
72 hours of receiving the e-mail or your registration will
not be effective.
- If you have been registered over 31 days, and continue getting
calls, file a complaint with the FTC. Same web site as above,
just click on “File a Complaint”, and for NJ go
to the State Office of Consumer Affairs: http://njintouch.state.nj.us/lps/ca/home.htm,
and click on Do Not Call Information, then “File a Complaint
Against Telemarketers”. Please do not call the Livingston
Office of Consumer Affairs, as we do not handle these types
You may still receive calls from individuals
calling on behalf of charities, political organizations or pollsters,
but you may ask that you not be solicited again.
Following these suggestions should result in more pleasurable