How long does it take to resolve a service request?

The time it takes to close, or resolve, a Service Request varies from request to request, depending on the issue and the tasks required. Staff members attempt to resolve every request as quickly as possible. For example, as long as weather permits, a pothole reported in the morning will often be filled by the evening of the same day.

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1. How do I report a concern?
2. What do I need to report a concern?
3. How can I get an email account?
4. Why can’t I report a concern anonymously?
5. What if my concern is urgent?
6. What else might I have to include in the service request submission?
7. How long does it take to resolve a service request?
8. Will I be updated on the progress of my service request?
9. Can I call to check the status of my service request?
10. Why is the Township using this system?